Help Desk Call Center Services
The First Step to Improved Customer Relations.
When your customers call with a question or a complaint, the worst thing you can do is put them on hold, or not answer them at all. Such telephone call handling errors can turn satisfied customers into irate customers. That's why you need Answering Innovations.
Our talented answering service operators answer customer service calls quickly and professionally. You'll not only save face, you'll save time and money. You neither need to hire new personnel nor tax current employees with extra call handling duties.
We answer the vast majority of questions asked us. Why? Because we work closely with you to understand your product or service. Your customers will be serviced promptly and knowledgeably. That tells them you care.
With over 35 years of live telephone call answering experience, Answering Innovations is the perfect answering service solution for your customer service call handling needs. Look what our live telephone answering service can do for you:
- Answer your customer service calls, minimizing lengthy holds and missed calls
- Provide answers to many common questions about your product or service
- 24x7 online web support for your eBusiness needs
- Notify you immediately of cases needing special care
- Supply daily call activity via fax, email, SMS, smartphone, or hardcopy reports.