Nationwide Telephone Answering Service
Call now 800-777-1564

Live Telephone Answering Service

Answer your customers 24/7 every day.

Answering Services

Answering Innovations offers a wide variety of answering services, each of which can be customized to meet your needs.

Read more

Industries

Answering Service for Funeral Homes, Plumbers, Lawyers, HVAC, Healthcare, Property Management, Small Businesses & more.

Read more

Plans & Pricing

A team of live answering service agents available 24/7 for your business.

Read more

Virtual Receptionist Services in Normal, IL

Normal, IL Virtual Receptionist Services

Answering Innovations offers award-winning virtual receptionist services, live telephone answering services, and inbound call center services in Normal and other cities throughout Illinois. Our virtual receptionist service is an ideal solution for the small business that cannot afford a full-time receptionist. Why pay over $30,000 per year when you can choose a cost-effective virtual receptionist who is available 24x7x365—after hours, weekends, and holidays—and who can handle a sudden influx in call volume? With Answering Innovations' virtual receptionist service, you will never miss another call.

Normal Virtual Receptionist Key Benefits
Why choose a virtual receptionist service for your Illinois business?
Never Miss Another Call:
Our virtual receptionists are available to answer telephone calls for your Illinois business 24x7x365. Whether you need call handling assistance during peak call volume hours, after business hours, or around the clock—when you can’t answer the phone, we will answer for you.
Reduce Staffing Costs:
A virtual receptionist costs a fraction of an in-house receptionist; however, unlike your typical receptionist, our virtual receptionists are always available, can handle a sudden influx in call volume with ease, and will scale seamlessly with you as your business grows. Don’t pay salary and benefits—over $30,000 per employee—to hire traditional receptionists. Choose the cost-effective solution that is always available.
Increase sales:
A virtual receptionist service will increase sales for your business in many ways. Open for business 24x7, on weekdays, weekends, and holidays, your Illinois business will never miss another call allowing you to capitalize on every sales opportunity. Virtual receptionists managing order entry can up-sell and cross-sell your products and services, boosting revenue per customer interaction. Providing premium customer support will strengthen your brand and promote customer retention.
Build your brand:
Answering Innovations' virtual receptionists will become the virtual front office for your business, answering customers’ calls promptly with your personalized business greeting. Our virtual receptionists will act as a seamless extension of your office every hour of every day. By answering every call with a live virtual receptionist in a consistently professional manner, your business will project a winning image to your customers that will strengthen your brand.

Your Normal, IL Virtual Receptionist Solution

With coverage everywhere in the United States—from the Midwest to the East and West Coast and everywhere in between—Answering Innovations has all of your virtual receptionist, live telephone answering service, and call center needs covered. If it involves the telephone, we can do it!

About our virtual receptionist service & telephone answering service:
Answering Innovations is a nationwide live virtual receptionist service, telephone answering service, and call center in business since 1977 that answers phone calls and provides call center services for businesses in Normal, IL and everywhere in Illinois including the following cities: Chicago, Aurora, Rockford, Joliet, Naperville. Answering Innovations offers live operator answering service and call center solutions in all 50 states.

Services

24/7 Live Telephone Answering Service by Virtual Receptionists
24/7 Live Virtual Receptionist Service

Never miss another call and always make a great first impression on your customers with experienced virtual receptionists answering telephone calls for your business.

Virtual Receptionists answer calls after hours, on weekends, and on holidays.
After Hours - Overflow - Weekend - Holiday

Are you missing calls and sales after hours, on weekends, or on holidays? With a live 24/7 virtual receptionist service, your business hours are extended and your customers’ calls are always answered.

Virtual receptionist services include order taking managment to maximize your business sales
Order Taking Management for Your Business

Increase your e-commerce sales by utilizing Answering Innovations’ virtual receptionists. Virtual assistants can process orders through your web-based shopping cart or via an electronic order form. They will guide customers through the order taking process offering assistance as needed.

Virtual receptionists take messages and dispatch them based on your protocol
Message Taking & Dispatching

Virtual receptionists will take a message for every call received. Urgent calls can be dispatched to your business' on-call staff based on your customized protocol. An email management report summarizing all calls taken can be emailed daily free of charge.

Our telephone answering service will take your calls and send you pre-qualified leads tailor made for your salespeople.
Lead Generation and Qualification

Let virtual receptionists answer your calls to qualify and generate leads for your business. Utilizing customized scripts, virtual receptionists can determine which leads are pre-qualified and sales ready so your business can focus on closing leads, improving conversion rates, and making money.








Your virtual receptionst in Normal, IL.
Your live telephone answering service in Normal, IL.
Your inbound call center in Normal, IL.
Your medical answering service in Normal, IL.
Answering Innovations: The Perfect Answer




Our virtual receptionist service proudly serves all cities in Illinois, including:
  • Addison, IL -
  • Algonquin, IL -
  • Alsip, IL -
  • Antioch, IL -
  • Arlington Heights, IL -
  • Aurora, IL -
  • Barrington, IL -
  • Bartlett, IL -
  • Batavia, IL -
  • Belleville, IL -
  • Bellwood, IL -
  • Belvidere, IL -
  • Benton, IL -
  • Berwyn, IL -
  • Bethalto, IL -
  • Blue Island, IL -
  • Bolingbrook, IL -
  • Bourbonnais, IL -
  • Bridgeview, IL -
  • Broadview, IL -
  • Brookfield, IL -
  • Burbank, IL -
  • Burr Ridge, IL -
  • Calumet City, IL -
  • Carbondale, IL -
  • Carlinville, IL -
  • Carol Stream, IL -
  • Cary, IL -
  • Centralia, IL -
  • Champaign, IL -
  • Charleston, IL -
  • Chatham, IL -
  • Chicago, IL -
  • Chicago Ridge, IL -
  • Chillicothe, IL -
  • Cicero, IL -
  • Clinton, IL -
  • Collinsville, IL -
  • Columbia, IL -
  • Crete, IL -
  • Crystal Lake, IL -
  • Danville, IL -
  • Decatur, IL -
  • Deerfield, IL -
  • DeKalb, IL -
  • Des Plaines, IL -
  • Dixon, IL -
  • Dolton, IL -
  • Du Quoin, IL -
  • East Alton, IL -
  • East Moline, IL -
  • East Saint Louis, IL -
  • Edwardsville, IL -
  • Effingham, IL -
  • Elk Grove Village, IL -
  • Elmhurst, IL -
  • Elmwood Park, IL -
  • Evergreen Park, IL -
  • Fairview Heights, IL -
  • Flossmoor, IL -
  • Frankfort, IL -
  • Franklin Park, IL -
  • Freeport, IL -
  • Geneseo, IL -
  • Geneva, IL -
  • Glen Carbon, IL -
  • Glencoe, IL -
  • Glendale Heights, IL -
  • Glenview, IL -
  • Granite City, IL -
  • Grayslake, IL -
  • Greenville, IL -
  • Harrisburg, IL -
  • Harvard, IL -
  • Harvey, IL -
  • Herrin, IL -
  • Hickory Hills, IL -
  • Highland, IL -
  • Hillside, IL -
  • Hinsdale, IL -
  • Homewood, IL -
  • Huntley, IL -
  • Itasca, IL -
  • Jacksonville, IL -
  • Joliet, IL -
  • Kankakee, IL -
  • La Grange, IL -
  • La Grange Park, IL -
  • La Salle, IL -
  • Lake Forest, IL -
  • Lake in the Hills, IL -
  • Lake Villa, IL -
  • Lansing, IL -
  • Lemont, IL -
  • Libertyville, IL -
  • Lincolnshire, IL -
  • Lincolnwood, IL -
  • Lisle, IL -
  • Lockport, IL -
  • Lombard, IL -
  • Loves Park, IL -
  • MacHesney Park, IL -
  • Macomb, IL -
  • Marengo, IL -
  • Matteson, IL -
  • Mattoon, IL -
  • Maywood, IL -
  • Melrose Park, IL -
  • Mendota, IL -
  • Metropolis, IL -
  • Mokena, IL -
  • Moline, IL -
  • Monmouth, IL -
  • Morris, IL -
  • Morton, IL -
  • Morton Grove, IL -
  • Mount Prospect, IL -
  • Mount Vernon, IL -
  • Mundelein, IL -
  • Naperville, IL -
  • New Lenox, IL -
  • Normal, IL -
  • North Aurora, IL -
  • North Chicago, IL -
  • Northbrook, IL -
  • Oak Brook, IL -
  • Oak Lawn, IL -
  • Oak Park, IL -
  • O'Fallen, IL -
  • Olney, IL -
  • Oswego, IL -
  • Ottawa, IL -
  • Palatine, IL -
  • Palos Hills, IL -
  • Paris, IL -
  • Park Forest, IL -
  • Pekin, IL -
  • Peoria, IL -
  • Plainfield, IL -
  • Pontiac, IL -
  • Princeton, IL -
  • Quincy, IL -
  • Rantoul, IL -
  • River Forest, IL -
  • Riverdale, IL -
  • Riverside, IL -
  • Robinson, IL -
  • Rock Falls, IL -
  • Rock Island, IL -
  • Rockford, IL -
  • Rolling Meadows, IL -
  • Romeoville, IL -
  • Roscoe, IL -
  • Round Lake, IL -
  • Saint Charles, IL -
  • Salem, IL -
  • Schaumburg, IL -
  • Schiller Park, IL -
  • Skokie, IL -
  • South Elgin, IL -
  • South Holland, IL -
  • Springfield, IL -
  • Sterling, IL -
  • Streamwood, IL -
  • Sycamore, IL -
  • Taylorville, IL -
  • Tinley Park, IL -
  • Urbana, IL -
  • Vandalia, IL -
  • Vernon Hills, IL -
  • Warrenville, IL -
  • Washington, IL -
  • Waterloo, IL -
  • Waukegan, IL -
  • West Chicago, IL -
  • West Frankfort, IL -
  • Western Springs, IL -
  • Westmont, IL -
  • Wheaton, IL -
  • Wilmette, IL -
  • Winfield, IL -
  • Winnetka, IL -
  • Wood River, IL -
  • Woodridge, IL -
  • Woodstock, IL -
  • Yorkville, IL -
  • Zion, IL

Call 800-777-1564

19 - 13