Telephone Answering Service Plans & Pricing
How Much Does an Answering Service Cost?
Answering services include live, 24/7 telephone answering coverage, message taking, and message dispatching. The packages listed below
represent rates for our answering service division. If your calls last longer
than 5 minutes, inquire about our call center pricing.
*Overage is $0.95per minute; one-time $50 setup fee
**Billing cycle is every 4 weeks
Higher plans?
Yes, higher plans are available. Call 800-777-1564 or request our volume rates on the contact us form below.
Every telephone answering service package includes:
- 24/7 live telephone answering service coverage
- Free 800 call forwarding number (Continental U.S. Only)
- Free 800 check-in number
- Free message delivery via email or text messaging
- Free text messaging with confirmation
- Free Premium access to IT support for standard reports
- Free On-call scheduling
Optional features: Auto Attendant, Fax Reports, Interactive Voice Response (IVR), miSecureMessages: Secure Messaging App or Contact Web ($6/device per billing cycle).
Inbound Call Center Service Packages Starting At $500/mo
Select Outbound Call Center Services
More dedicated services, such as customer service, technical support, and order
taking, fall under the umbrella of our call center services. If you require a
dedicated agent environment with specialized training, or your calls last longer
than 5 minutes, please contact us and/or call 800-777-1564
for a customized call center quote. Call center services start at $500/mo.
Emergency Elevator Phone Monitoring Rates
Emergency elevator phone monitoring starts at $50 per month per phone. Download our emergency elevator phone monitoring rate sheet. Fill out the form below or call 800-777-1564 for more information.