North Little Rock, AR Medical Answering Service Coverage

Professional, award-winning medical answering services for your North Little Rock, AR office.

Answering Innovations provides medical answering services coverage for many types of healthcare professionals in Arkansas. We have decades of experience with live medical answering service calls, taking office messages, and dispatching urgent messages to your on-call staff based on your customized protocol. Never let another call go to voicemail – or unanswered – again.

How It Works: We will provide your medical office a toll-free number at no cost. Simply forward your office line to the toll-free number. When callers dial your local number, they are forwarded to one of our professional operators who will gather the information you would like us to capture and route the message to you or your on-call personnel according to your protocols (typically non-urgent messages are emailed and urgent calls are dispatched via phone call and/or text message). See all of our message dispatching options.

Medical Industries Served

24/7 live medical answering service for community health centers, chiropractors, counselors, crisis support services, dentists, doctors, physicians, psychologists, hospice centers, large hospitals, small medical centers, and veterinarians—to name a few. If you are in the healthcare industry and need telephone handling coverage for overflow, after hours, or around the clock, Answering Innovations has you covered.

North Little Rock Medical Answering Service Coverage: Key Benefits

Why choose an inbound medical answering service for your Arkansas facility?

Reduce Staffing Costs:
Imagine having professionally trained medical answering service operators available around the clock to answer phones and take messages for less than $0.20/hr. Compare this to the steep cost of paying salary and benefits for a traditional receptionist who will take breaks, require sick time, and won’t be available 24x7. Medical answering service is a valuable, cost-effective solution your Arkansas medical practice needs.
Prompt, Live Telephone Answering:
Agents will live answer all inbound calls with a greeting customized specially for your Arkansas medical practice. From the patient’s perspective, prompt answering by a real person trumps voicemail every time. It shows you care. Contact us today to experience first-hand how having calls answered by professional medical answering service operators can be a valuable service for your North Little Rock, AR medical office.
Time Savings:
Medical answering service agents will screen all calls, filtering out wrong numbers and low priority calls, so your Arkansas medical staff will only deal with the calls that really matter.
Always Available:
Our virtual receptionists are available to live answer phone calls whenever you need us. If you have staff answering phones already, we can handle overflow when your receptionists receive a surge in call volume. Available 24x7x365, we can handle your after hours, weekend, and holiday coverage, extending the hours of your medical office. We can also be your full-time medical answering service.
HIPAA Compliant:
Our staff, equipment, applications, and procedures are HIPAA compliant. All medical answering service operators and virtual receptionists receive 80 hours of training followed by ongoing training. We will complete a Business Associate Agreement with you to comply with regulations. All personal health information (PHI) will be protected in accordance with HIPAA guidelines.

Let Us Manage Your North Little Rock, AR Medical Answering Service Needs

With coverage everywhere in the United States—from the South to the North and everywhere in between—Answering Innovations has all of your live medical answering service and inbound call center needs covered. If it involves the telephone, we can do it!