Central, LA Medical Answering Service Coverage
Professional, award-winning medical answering services for your Central, LA office.
Answering Innovations provides medical answering services coverage for many types of healthcare professionals in Louisiana. We have decades of experience with live medical answering service calls, taking office messages, and dispatching urgent messages to your on-call staff based on your customized protocol. Never let another call go to voicemail – or unanswered – again.
How It Works: We will provide your medical office a toll-free number at no cost. Simply forward your office line
to the toll-free number. When callers dial your local number, they are
forwarded to one of our professional operators who will gather the information
you would like us to capture and route the message to you or your on-call personnel
according to your protocols (typically non-urgent messages are emailed and
urgent calls are dispatched via phone call and/or text message). See all of our
message dispatching options.
Medical Industries Served
24/7 live medical answering service for community health centers, chiropractors, counselors, crisis support services, dentists, doctors, physicians, psychologists, hospice centers, large hospitals, small medical centers, and veterinarians—to name a few. If you are in the healthcare industry and need telephone handling coverage for overflow, after hours, or around the clock, Answering Innovations has you covered.
Central Medical Answering Service Coverage: Key Benefits
Why choose an inbound medical answering service for your Louisiana facility?
Reduce Staffing Costs:
Imagine having professionally trained medical answering service operators available around the clock to answer phones and take messages for less than $0.20/hr. Compare this to the steep cost of paying salary and benefits for a traditional receptionist who will take breaks, require sick time, and won’t be available 24x7. Medical answering service is a valuable, cost-effective solution your Louisiana medical practice needs.
Prompt, Live Telephone Answering:
Agents will live answer all inbound calls with a greeting customized specially for your Louisiana medical practice. From the patient’s perspective, prompt answering by a real person trumps voicemail every time. It shows you care. Contact us today to experience first-hand how having calls answered by professional medical answering service operators can be a valuable service for your Central, LA medical office.
Time Savings:
Medical answering service agents will screen all calls, filtering out wrong numbers and low priority calls, so your Louisiana medical staff will only deal with the calls that really matter.
Reduce No-Shows:
Use our appointment scheduling software to reduce no shows and improve the efficiency of your medical staff. No-shows are bad for business. Use our online appointment scheduling software to automatically send email reminders.
Always Available:
Our virtual receptionists are available to live answer phone calls whenever you need us. If you have staff answering phones already, we can handle overflow when your receptionists receive a surge in call volume. Available 24x7x365, we can handle your after hours, weekend, and holiday coverage, extending the hours of your medical office. We can also be your full-time medical answering service.
HIPAA Compliant:
Our staff, equipment, applications, and procedures are HIPAA compliant. All medical answering service operators and virtual receptionists receive 80 hours of training followed by ongoing training. We will complete a Business Associate Agreement with you to comply with regulations. All personal health information (PHI) will be protected in accordance with HIPAA guidelines.
Let Us Manage Your Central, LA Medical Answering Service Needs
With coverage everywhere in the United States—from the South to the North and everywhere in between—Answering Innovations has all of your live medical answering service and inbound call center needs covered. If it involves the telephone, we can do it!
About our medical answering service, inbound call center & virtual receptionist service solutions:
Answering Innovations is a live medical answering service, inbound call center, and virtual receptionist service in business since 1977 that answers phone calls and provides inbound medical answering services, and select outbound call center services, for businesses in Central, LA and everywhere in Louisiana including the following cities: New Orleans, Baton Rouge, Shreveport, Lafayette, Lake Charles. Answering Innovations offers live operator medical answering service, virtual receptionist service, and inbound call center solutions in all 50
states.