Nationwide Telephone Answering Service
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Live Telephone Answering Service

Answer your customers 24/7 every day.

Answering Service

Answering Innovations offers a wide variety of answering services, each of which can be customized to meet your needs.

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Industries

Answering Service for Funeral Homes, Plumbers, Lawyers, HVAC, Healthcare, Property Management, Small Businesses & more.

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Plans & Pricing

A team of live answering service agents available 24/7 for your business.

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Iowa Answering Service

Professional live telephone answering services offered in Des Moines, Cedar Rapids, Davenport, Sioux City, Waterloo and other cities throughout Iowa.
Iowa's state motto: "Our liberties we prize and our rights we will maintain"

Answering Innovations offers many call center and live telephone answering service solutions for your Iowa based business. We have provided professional live phone answering and call center services for a variety of different industries in Iowa and all 50 states since 1977.

We have decades of experience answering phone calls and taking messages for businesses in healthcare, death care, e-commerce, finance, real estate, marketing and media, and many other industries. To name a few, we answer for many funeral homes; HVAC, plumbing, and other service companies; hospitals and clinics; veterinary clinics; law firms and lawyers; and many small business owners in Iowa and nationwide.

Some common telephone answering service and call center solutions we provide include live telephone answering, customer support, order entry, order taking, and message dispatching. We can customize a solution to fit any answering service or call center needs your Iowa business might have. If it involves the telephone, we can do it.

Key Benefits of using an Answering Service
Choose a telephone answering service for your Iowa business
Never Miss Another Call:
Our answering service operators are available to answer telephone calls 24x7x365. Whether you need help during times of high call volume, after business hours, or at all times—when you can’t answer the phone, we will answer for you.
Reduce Hold Times & Abandonment Rates:
The last thing your customers want is to be put on hold. Keeping customers on hold damages your brand and causes frustration. Let us help you eliminate lengthy hold times and reduce the risk that your customers hang up—and take their business elsewhere.
Generate more sales:
Choose an answering service to answer your calls so that you never miss another inbound call or opportunity to generate sales. By being there for your customers at all hours of the day, on weekdays, weekends, and holidays, our answering service will help you capture every single sales opportunity.
Reduce staffing costs:
Instead of hiring and paying benefits for a receptionist to handle your calls, consider our answering service to answer your phone calls. Rather than taking on the expense of additional employees who may not even be able to answer every call (after hours or during busy times, for instance), scale up the smart way as your business grows and choose an answering service.
Build your brand:
Answering Innovations operators will promptly answer your customers’ calls with a personalized greeting. As a live call telephone answering service, we are ready to act as an extension of your office every hour of every day. By answering every call in a consistently professional manner, your business will project a winning image to your customers that will strengthen your brand.

Services

Live telephone answering service will enable your small business or enterprise to grow
Live Telephone Answering Service

Never miss another call and always make a great first impression on your customers with experienced professionals answering telephone calls for your business.

After hours answering service enables your business to answer every call no matter when they come
After Hours & Weekend

Are you missing calls and sales after hours, on weekends, or on holidays? With a live 24/7 after hours answering service, your business hours are extended and your customers’ calls are always answered.

Professional Call Center Services will enable your business to grow
Call Center Services

Specially trained staff can manage order taking, technical support, lead generation, or any other of your call center needs.

Live Virtual Receptionist Service for your business
Virtual Receptionist

Choose a live virtual receptionist or virtual assistant to handle the phone answering duties of a traditional receptionist at a fraction of the cost. When a virtual receptionist answers your calls, even a small business can project a big image.

24/7 technical support for your business
Technical Support

Your business can offer top-notch customer service by providing 24/7 technical support for your customers. Whenever your business customers need help desk services, live agents are available to assist them.

Order Taking Answering Service for your business
Order Taking

Order entry specialists can manage order taking for your business around the clock. Have a live operator available to your customers 24/7 to ensure you never miss another order. Let us upsell and cross-sell your products to maximize revenues.

Use our secure messaging app to send and receive encrypted messages with a smartphone. Be HIPAA compliant.
Secure Messaging App

Answering service receptionists can dispatch secure messages to your smartphone or tablet instantly. Security for healthcare; powerful benefits for all industries. Persistent alerts, automatic confirmation of message delivery & more: secure messaging service.

Answering service operators or virtual receptionists dispatch urgent and non-urgent messages for your business
Message Dispatching

Have urgent messages dispatched to your on-call or after hours staff via text message or phone call. Non-urgent messages can be emailed or held until you call in.

IVR services can help you be there for customers in lieu of live telephone answering
Auto Attendant & IVR

Use Auto Attendant or Interactive Voice Response (IVR) services to provide your business customers with high levels of service for calls that don't require live telephone answering.












NEW: Answering Innovations joins Illowa Answering Service

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