Your community trusts you to be available 24x7 to work with the bereaved during a time of emotional need and vulnerability. To thrive in this world you need a trusted partner who can help.
With over 35 years of experience, Answering Innovations can be your trusted partner.
Answering Innovations operators give your clients an extra degree of empathy on every call. We train our
operators to give immediate assistance with full attention and sensitive
reassurance. Our training does not stop there. All calls are recorded and these
recordings are used to review and mentor operators so we continuously improve service levels. There is no room for rushed, impatient call handling. As an integral part of your administrative staff, our operator delicately works with your caller to get the appropriate information and then delivers it immediately to your on-call staff.
The Answering Innovations Difference
At Answering Innovations, our people make the difference. In our industry, the quality of service is defined by the quality of the operator who answers the phone. Sure, we have the very latest technology, but like your business, the quality of the staff is paramount. Your callers will hear the difference!
- Compassion
- Empathy
- Understanding
- Partnership
- 35 Years of Experience
At Answering Innovations, we pride ourselves in building a partnership with all our clients. Once you choose Answering Innovations as your call answering partner, we will work closely with you to customize how each call type should be handled and how the messages our professional operators answer for you should be dispatched. Account setup is fast and easy and 100% customizable. Once you are up and running, our work has just begun. We will work tirelessly to become a seamless integration of your funeral home business. We strive for improvement on every call because your funeral home is our business. Start today and take the first step in becoming a partner with Answering Innovations. Let us earn your trust.