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Answering Services

Answering Innovations offers a wide variety of answering services, each of which can be customized to meet your needs.

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Answering Service for Funeral Homes, Plumbers, Lawyers, HVAC, Healthcare, Property Management, Small Businesses & more.

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Plans & Pricing

A team of live answering service agents available 24/7 for your business.

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Inbound Call Center Services in New Milford, CT

New Milford, CT Call Center Services

Answering Innovations offers award-winning inbound call center services, live telephone answering services, and virtual receptionist services in New Milford and other cities throughout Connecticut. Our inbound call center services help small businesses and large businesses nationwide capitalize on every inbound call 24 hours a day, 7 days a week, 365 days a year.

Reliable 24/7 Support for Your Connecticut Business

American businesses spend billions of dollars every year just to make the phone ring. Aggressive advertising and marketing programs produce millions of new business leads and product sales over the telephone. If your company is like most, you commit a substantial portion of your promotional budget to generating telephone contacts.

When response exceeds expectations, companies aren't always fully prepared to handle the increased inbound call volume. Missed, delayed, or poorly handled telephone responses are costly. Each represents a lost sales opportunity. Each represents promotional dollars down the drain.

Keep reading to find out how Answering Innovations' effective and affordable inbound call center services can help your New Milford, Connecticut business reach its potential.

New Milford Inbound Call Center Key Benefits
Why choose an inbound call center service for your Connecticut business?
Never Miss Another Call:
Our telephone answering service operators are available to answer telephone calls for your Connecticut business 24x7x365. Whether you need call handling assistance during peak call volume hours, after business hours, or around the clock—when you can’t answer the phone, we will answer for you.
Dedicated Agents:
With our inbound call center services, your business will have a team of dedicated agents tasked to handle all of your inbound calls. Highly professional agents will be trained to know your business and your products inside and out ensuring you the highest level of customer service.
Increase sales:
An inbound call answering service will increase sales for your business in many ways. Open for business 24x7, on weekdays, weekends, and holidays, your Connecticut business will never miss another call allowing you to capitalize on every sales opportunity. Dedicated agents managing order entry can up-sell and cross-sell your products and services, boosting revenue per customer interaction. Providing peerless customer support will strengthen your brand and promote customer retention.
Start small:
Testing the waters with an outsourced call center lets you gauge if the timing is right for expansion. This way, we can help you test variables such as extended hours, extended customer service hours, or new product campaigns. Outsourcing is the perfect solution for getting your call center plans off the ground immediately.
Reduce staffing costs:
A professional inbound call center costs a fraction of what it takes to maintain a comparable in-house staff. Moreover, our live telephone answering service is always available, will handle a sudden influx in call volume with ease, and scales seamlessly with you as your business grows. Don’t pay salary and benefits—over $30,000 per employee—to hire your own staff. Instead, focus on your core business and leave the call answering to the experts.
Build your brand:
Answering Innovations operators will promptly answer your customers’ calls with a personalized greeting. As a live call telephone answering service and inbound call center service, we are ready to act as an extension of your office every hour of every day. By answering every call with a live operator in a consistently professional manner, your business will project a winning image to your customers that will strengthen your brand.

Your New Milford, CT Inbound Call Center Solution

With coverage everywhere in the United States—from the Northeast to the Southwest and everywhere in between—Answering Innovations has all of your live telephone answering service and inbound call center needs covered. If it involves the telephone, we can do it!

About our inbound call center, telephone answering service & virtual receptionist service solutions:
Answering Innovations is a nationwide inbound call center, live telephone answering service, and virtual receptionist service in business since 1977 that answers phone calls and provides inbound call center services for businesses in New Milford, CT and everywhere in Connecticut including the following cities: Bridgeport, New Haven, Hartford, Stamford, Waterbury. Answering Innovations offers live operator answering service, virtual receptionist service, and inbound call center solutions in all 50 states.


Dedicated agents handle your inbound call center service needs
Dedicated Agents

Dedicated call center agents are trained to work exclusively for your business. Armed with expert knowledge of your business, your team of dedicated agents is always available to answer your calls and provide premium customer service for your business.

Your 24/7 customer support answering service
Customer Support

To grow your business you need to acquire new customers, sure, but you must also retain current customers by providing unparalleled customer support. A staff of dedicated call center agents available 24/7 will be your key advantage over the competition.

Inbound call center services include order taking managment to maximize your business sales
Order Taking Management

Increase your e-commerce sales by utilizing our order entry specialists. Agents can process orders through your web-based shopping cart or via an electronic order form. They will guide customers through the order taking process offering assistance as needed.

Dedicated agents at our inbound call center provide exceptionial technical support for your business
Technical Support

Dedicated tech support agents are specially trained to know your business and your products inside and out. Whether you need after hours support or 24/7 coverage, tech support agents are always available to help troubleshoot technical support questions for your business.

You need an inbound call center and telephone answering service to handle your business customer inquiries, complaints, and provide help desk services
Help Desk

When customers call your business for help, our call center agents will answer with your personalized greeting—as a seamless extension of your business—and help resolve inquiries or complaints. This 24/7 service is a valuable feature your business needs.

Call center agents conduct surveys to improve your business' marketing efforts

While your customers are on the telephone, call center agents can conduct quick surveys to collect information that could prove vital in your business’ marketing efforts. Glean insight from your customers to increase revenues and offer the best customer service in your industry.

A team of dedicate call center agents is available 24/7 to handle your direct response advertising campaigns
Direct Response

When your business conducts a direct response advertising campaign you can expect a surge in call volume. Will you be prepared? Be ready to answer and capitalize on every lead generated or risk wasting money. Maximize your ROI by choosing a 24/7 live telephone answering service.

Telephone answering service and call center agents can upsell and cross-sell your products and services.
Cross-sell & Upsell

In addition to handling all of your order taking needs, our call center order entry specialists can nudge your customers toward other products or services your business provides. Maximize revenue per customer by enticing customers to upgrade their purchase or order related products.

Our telephone answering service will take your calls and send you pre-qualified leads tailor made for your salespeople.
Lead Generation

Let our answering service agents answer your calls and generate leads for your business. With customized scripts, agents can determine which leads are pre-qualified and sales ready so your business can focus on closing leads, improving conversion rates, and making money.

Our inbound call center can manage your business' product recall campaign.
Product Recalls

Our call center has experience helping businesses cope when product recalls happen. Agents will gather and relay information about your product recall, facilitating two-way communication to ensure customers you care, and assist your business every step of the way through the product recall process.

Your live telephone answering service in New Milford, CT.
Your virtual receptionist in New Milford, CT.
Your medical answering service in New Milford, CT.
Your inbound call center in New Milford, CT.
Answering Innovations: The Perfect Answer

Our inbound call center service proudly serves all cities in Connecticut, including:
  • Ansonia, CT -
  • Avon, CT -
  • Berlin, CT -
  • Bethel, CT -
  • Bloomfield, CT -
  • Branford, CT -
  • Bridgeport, CT -
  • Bristol, CT -
  • Brookfield, CT -
  • Canton, CT -
  • Cheshire, CT -
  • Clinton, CT -
  • Colchester, CT -
  • Coventry, CT -
  • Cromwell, CT -
  • Danbury, CT -
  • Darien, CT -
  • Derby, CT -
  • East Hampton, CT -
  • East Hartford, CT -
  • East Haven, CT -
  • East Lyme, CT -
  • East Windsor, CT -
  • Ellington, CT -
  • Enfield, CT -
  • Fairfield, CT -
  • Farmington, CT -
  • Glastonbury, CT -
  • Granby, CT -
  • Greenwich, CT -
  • Griswold, CT -
  • Groton, CT -
  • Guilford, CT -
  • Hamden, CT -
  • Hartford, CT -
  • Killingly, CT -
  • Ledyard, CT -
  • Madison, CT -
  • Manchester, CT -
  • Mansfield, CT -
  • Meriden, CT -
  • Middletown, CT -
  • Milford, CT -
  • Monroe, CT -
  • Montville, CT -
  • Naugatuck, CT -
  • New Britain, CT -
  • New Canaan, CT -
  • New Fairfield, CT -
  • New Haven, CT -
  • New London, CT -
  • New Milford, CT -
  • Newington, CT -
  • Newtown, CT -
  • North Branford, CT -
  • North Haven, CT -
  • Norwalk, CT -
  • Norwich, CT -
  • Old Saybrook, CT -
  • Orange, CT -
  • Oxford, CT -
  • Plainfield, CT -
  • Plainville, CT -
  • Plymouth, CT -
  • Ridgefield, CT -
  • Rocky Hill, CT -
  • Seymour, CT -
  • Shelton, CT -
  • Simsbury, CT -
  • Somers, CT -
  • South Windsor, CT -
  • Southbury, CT -
  • Southington, CT -
  • Stafford, CT -
  • Stamford, CT -
  • Stonington, CT -
  • Stratford, CT -
  • Suffield, CT -
  • Tolland, CT -
  • Torrington, CT -
  • Trumbull, CT -
  • Vernon, CT -
  • Wallingford, CT -
  • Waterbury, CT -
  • Waterford, CT -
  • Watertown, CT -
  • West Hartford, CT -
  • West Haven, CT -
  • Weston, CT -
  • Westport, CT -
  • Wethersfield, CT -
  • Wilton, CT -
  • Winchester, CT -
  • Windham, CT -
  • Windsor, CT -
  • Windsor Locks, CT -
  • Wolcott, CT

Call 800-777-1564