Florence Answering Service Coverage
Professional, award-winning live telephone answering services for your Florence, SC business.
Answering Innovations offers top-tier live telephone answering services for Florence businesses. Whether you have one location or multiple South Carolina offices, our Florence, SC answering service is available 24/7 to meet your needs. We handle daytime calls, overflow, after-hours, and full-time answering services, ensuring your business is covered whenever you need us.
Our team is ready to take messages and dispatch urgent calls to your staff, whether to a specific list of personnel or a rotating on call staff. We cater to businesses of all sizes, providing personalized service tailored to your specific needs. We serve customers across the South and nationwide. We are a third-generation family business, with decades of experience and a reputation you can trust. We’ve earned the industry’s Award of Excellence for eleven years and counting, making us one of the best answering services for local Florence, SC businesses.
How An Answering Service Works
- 1. Account Setup: Tell us about your business, your personnel, how you would like non-urgent and urgent calls to be handled, and any frequently asked questions our operators can assist with, such as office hours or locations.
- 2. Free Toll-Free Number: We provide you with a toll-free number.
- 3. Forward Your Office Line: Forward your local office line to the toll-free number.
- 4. Professional Call Handling: When callers dial your local number, they are forwarded to our professional operators.
- 5. Message Capture and Routing: Our operators gather the information you need and route messages according to your protocols. Typically, non-urgent messages are emailed, and urgent calls are dispatched via phone call and/or text message. See all of our message dispatching options.
Trust Answering Innovations for all your Florence, SC answering service needs. Contact us today at (800)777-1564 to learn more about how we can help your business thrive.
Key Benefits of Using an Answering Service in Florence
Why choose a telephone answering service for your business?
Never Miss Another Call:
Our answering service operators are available to answer telephone calls 24x7x365. Whether you need help during times of high call volume, after business hours, or at all times—when you can’t answer the phone, we will answer for you.
Reduce Hold Times & Abandonment Rates:
The last thing your customers want is to be put on hold. Keeping customers on hold damages your brand and causes frustration. Let us help you eliminate lengthy hold times and reduce the risk that your customers hang up—and take their business elsewhere.
Generate more sales:
Choose our answering service to answer your phone calls so that you never miss another inbound call or opportunity to generate sales. By being there for your customers at all hours of the day, on weekdays, weekends, and holidays, our South Carolina-serving answering service will help you capture every single sales opportunity.
Reduce staffing costs:
Instead of hiring and paying benefits for a receptionist to handle your calls, consider our answering service to answer your phone calls. Rather than taking on the expense of additional employees who may not even be able to answer every call (after hours or during busy times, for instance), scale up the smart way as your business grows and choose an answering service.
Build your brand:
Answering Innovations operators will promptly answer your customers’ calls with a personalized greeting. As a live call telephone answering service, we are ready to act as an extension of your office every hour of every day. By answering every call with a live operator in a consistently professional manner, your business will project a winning image to your customers that will strengthen your brand.
Let Us Manage Your Florence, SC Answering Service Needs
With coverage everywhere in the United States—from the South to the North and everywhere in between—Answering Innovations has all of your live telephone answering service and call center needs covered. If it involves the telephone, we can do it!
About our call center & telephone answering service:
Answering Innovations is a nationwide live telephone answering service and call center in business since 1977 that answers phone calls and provides call center services for businesses in Florence, SC and everywhere in South Carolina ten
including the following cities: Columbia, Charleston, North Charleston, Mount Pleasant, Rock Hill. Answering Innovations offers live operator answering service and call center solutions in all 50
states.
Live Telephone Answering Service
Never miss another call and always make a great first impression on your customers with experienced professionals answering telephone calls for your business.
After Hours & Weekend
Are you missing calls and sales after hours, on weekends, or on holidays? With a live 24/7 after hours answering service, your business hours are extended and your customers’ calls are always answered.
Call Center Services
Specially trained staff can manage order taking, technical support, lead generation, or any other of your call center needs.
Virtual Receptionist
Choose a live virtual receptionist or virtual assistant to handle the phone answering duties of a traditional receptionist at a fraction of the cost. When a virtual receptionist answers your calls, even a small business can project a big image.
Technical Support
Your business can offer top-notch customer service by providing 24/7 technical support for your customers. Whenever your business customers need help desk services, live agents are available to assist them.
Order Taking
Order entry specialists can manage order taking for your business around the clock. Have a live operator available to your customers 24/7 to ensure you never miss another order. Let us upsell and cross-sell your products to maximize revenues.
Secure Messaging App
Answering service receptionists can dispatch secure messages to your smartphone or tablet instantly. Security for healthcare; powerful benefits for all industries. Persistent alerts, automatic confirmation of message delivery & more: secure messaging service.
Message Dispatching
Have urgent messages dispatched to your on-call or after hours staff via text message or phone call. Non-urgent messages can be emailed or held until you call in.
Auto Attendant & IVR
Use Auto Attendant or Interactive Voice Response (IVR) services to provide your business customers with high levels of service for calls that don't require live telephone answering.
Helpful Resources for Florence, SC Businesses
Your live telephone answering service in Florence, SC.
Your medical answering service in Florence, SC.
Answering Innovations: The Perfect Answer
About Florence, SC
Florence, South Carolina, known as the "Magic City," is a vibrant community with a rich history and diverse cultural heritage. The city is located in Florence County and serves as a major hub for business, healthcare, and education in the region. Florence boasts a dynamic arts scene, with attractions such as the Francis Marion University Performing Arts Center and the Florence County Museum showcasing the city's cultural offerings. Outdoor enthusiasts can enjoy the beautiful nature at locations like Lynches River County Park and War Between the States Museum. The city also provides various dining options, from local southern cuisine to international flavors.
Florence is home to the Florence Regional Airport, offering convenient air travel options for residents and visitors. The city hosts numerous events and festivals throughout the year, including the Pee Dee State Farmers Market and the South Carolina Pecan Festival, adding to its lively atmosphere. With educational institutions like Florence-Darlington Technical College and a strong healthcare sector supported by McLeod Regional Medical Center, Florence provides an excellent environment for growth and development.
Residents and tourists alike can explore the city's historical landmarks, such as the Florence National Cemetery and the Columns Plantation. With a growing economy and a welcoming community, Florence offers a high quality of life for its residents. For more information about living or visiting Florence, check out the city's official website at
City of Florence and the latest news at the local newspaper, SCNow.
County Name: Florence
Zip Codes: 29505 29506 29501 29502 29503 29504
Area Codes: 843
Our live telephone answering service proudly serves all cities in South Carolina, including:
- Aiken, SC -
- Anderson, SC -
- Charleston, SC -
- Columbia, SC -
- Conway, SC -
- Easley, SC -
- Florence, SC -
- Goose Creek, SC -
- Greenville, SC -
- Greenwood, SC -
- Greer, SC -
- Hanahan, SC -
- Hilton Head Island, SC -
- Lexington, SC -
- Mauldin, SC -
- Mount Pleasant, SC -
- Myrtle Beach, SC -
- North Augusta, SC -
- North Charleston, SC -
- Rock Hill, SC -
- Seven Oaks, SC -
- Simpsonville, SC -
- Socastee, SC -
- Spartanburg, SC -
- St. Andrews, SC -
- Summerville, SC -
- Sumter, SC -
- Taylors, SC -
- Wade Hampton, SC