Call Forwarding To The Telephone Answering Service

How do I forward my calls to Answering Innovations?

First, you must make sure the call forwarding feature is activated with your telephone provider. If you have a business phone plan, odds are call forwarding is already enabled. Different phone carriers have different call forwarding features, but the most common way to forward your calls to Answering Innovations is with manual call forwarding.

Manual call forwarding lets you transfer all your incoming calls to Answering Innovations. Instruction may vary based on your phone carrier. For more details, contact your phone carrier (AT&T, Sprint, Verizon, etc.) and ask about call forwarding your phone line.

Call Forward Your Number to Answering Innovations:

• Dial *72 or 72#
• Dial the toll-free number provided by Answering Innovations (e.g. 1-800-555-1234)
• The dialed number will ring. You should hear a confirmation tone or message.
• When the Answering Innovations operator answers, forwarding arrangements are complete and you may end your call.

To Cancel Call Forwarding to Answering Innovations:

• Dial *73 or 73#
• You should hear a confirmation tone or message indicating that this particular forwarding arrangement has been cancelled.
• End your call.

What is Call Forwarding No Answer?

If you would only like the answering service to pick up the phone when you cannot answer the phone, you can pre-arrange with your telephone carrier to forward your phone after x number of rings.

What is Call Forward Busy?

You can pre-arrange with your carrier to forward your phone if you want a professional virtual receptionist to answer when your line is busy.