Nationwide Telephone Answering Service
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Live Telephone Answering Service

Answer your customers 24/7 every day.

Answering Service

Answering Innovations offers a wide variety of answering services, each of which can be customized to meet your needs.

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Industries

Answering Service for Funeral Homes, Plumbers, Lawyers, HVAC, Healthcare, Property Management, Small Businesses & more.

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Plans & Pricing

A team of live answering service agents available 24/7 for your business.

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Best Answering Service.

Why Choose Answering Innovations?

You are missing calls, losing customers, in need of 24/7 availability...whatever the case may be, you need help answering your phones and are searching for the best answering service company to improve customer service, keep current customers satisfied, and make a great first impression on your new callers.

Enter Answering Innovations.

Of course, we think we're the best answering service company in the country for many reasons...

Our Agents
Our agents make our business, and they're great. That's why we pay above the industry standard and do not outsource our operators from [the countries you're thinking about right now], fine countries they may be. Earlier this decade, we started partipicating in our industry's Award of Excellence program. Over a six month period every year, independent judges evaluate our agents based on courtesy, response time, accuracy, and overall service. We must score 80% or higher in every category. Our agents have earned this honor six years and counting...

Our Experience
We've been at this game a while. Before this whole Internet thing. Actually, way before. We are in the third generation now, but the first generation operated answering services circa 1950. The second generation moved into our current facility in the 1980s. The third generation helped their parents set the time on the VCR and now has kids of their own who have never known a world without internet-enabled devices that fit in their spoiled little hands! Through all this technological advancement, Answering Innovations has seen it all. We have experience with a wide variety of industries, from assisting with order taking for paper catalogs (pre-Internet), to message taking and dispatching for all sorts of 24/7 industries such as HVAC, plumbers, medical offices, funeral homes, lawyers, property management, and veterinarians, to other mainstream industries such as ... beekeeping? Yep, beekeeping. No matter the industry, odds are we know how to manage your calls. We have the experience you can trust.

Our Customer Service
Our account manager has been with the company for over 25 years. After you send in your initial paperwork, he will be in touch with specific questions about your application and go over any concerns you might have before getting started. Thereafter, whether you need to make a simple script change, upgrade your plan, make a change to the on-call schedule or urgent dispatch protocol... he'll be there for whatever you need. We are a 24/7/365 business. If you have an urgent need, even after hours, simply give us a call and an operator will get in touch with management. In addition to our excellent account manager and support staff, several of our shift supervisors have 15+ years of experience. These are just more ingredients in the special sauce that make us, in our not so humble opinion, one of the best answering services in the country.

...and, we could go on and on about how great we are, but why not give us a shot and let us prove it? Our plans start at just $129.99/mo for 100 minutes, and our service agreement is month to month, so you are not bound to a long-term contract. But, like you'd expect from a business claiming to be just about the best answering service company out there, we think you'll stick around; most of our customers stay with us for years and years.

In fact, our average currently active customer has been with us over 6 years! And that includes a lot of new, happy customers in the past five years (give yourselves a pat on the back, third generation).

Let's partner today!

 

Call 800-777-1564

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