Answering Innovations wins ATSI Award of Excellence
Outstanding Service Earns National Answering Service Award
This June, we were honored with the exclusive ATSI 2014 Award of Excellence.
This award is presented by the Association of TeleServices International (ATSI),
our industry’s Trade Association for providers of telecommunications and Call
Center services including telephone answering and message delivery across North
America and the UK.
Independent judges are contracted by ATSI to evaluate message services over a six
month period. The criteria for scoring include courtesy, response time, accuracy
and overall service to their clients.
Answering Innovations is proud to announce that we scored 80% or better in ALL
categories to earn the coveted ATSI Award of Excellence.
About ATSI
The Association of TeleServices International was founded in 1942 as a national trade association representing live answering services. ATSI now encompasses companies across North America and the UK offering specialized and enhanced operator based services including: call centers, contact centers, inbound telemarketing (order entry), paging, voice messaging, emergency dispatch, fax, and internet services among others.
About Answering Innovations
Answering Innovations is a nationwide live telephone answering service based in Madison, WI. We've been providing professional 24/7 live telephone answering service and call center solutions since 1977.