Frequently Asked Questions

Call us anytime. Experience our courteous caring service right now by simply dialing (800) 777 1564.

Guarantee of excellent service. Set up your account correctly. Ensure the account is tested. Advise quality control to watch for any special request you have.

Absolutely, Answering Innovations can provide you a toll free number

There are many ways to forward your phone line depending on your phone carrier, service you subscribe to and telephone system that you use.
Telephone Carrier Call Forwarding:

1. For Standard Call Forwarding dial 72 and # (pound) and you will hear a dial tone. For Prestige Call Forwarding dial *72.
2. Enter in your assigned Answering Innovations phone number. ###-###-####

There are many ways to un-forward your phone depending on your phone courier, the service subscribe to and the telephone system. Some suggestions:

• Standard: Dial 73 and # (pound) one time.
• Prestige: Dial * 73 one time.

Call forward your phone from anywhere, see your carrier for details.

Pre-arrange with your carrier to forward your phone after x amount of rings; see your courier for details.

Pre-arrange with your carrier to call forward your phone if your line is busy; see your courier for details.

Pre-arrange to have your carrier transfer more than 1 call at the same time. (If you don't have multi path call forwarding, we may not be able to take more than 1 call at the same time; see your carrier for details.

Absolutely, Answering Innovations has a full software development team. We have tremendous experience and systems to match simple to high end solutions.

Is time billing right for you? Clients looking for call center services have always faced a myriad of differing rate plans. Which is best for you? How can you tell what the bottom line will be? Are there holiday fees, paging charges, night fees and so on? Our philosophy is to keep things as simple as possible. This is the primary reason we offer time billing, you pay for what you use. What could be more fair?

Local Answering Services always pose a problem. Because they are local to you, they are also local to your clients, your competitors and your neighbors. Inevitably, there is always someone working at the answering service that will know something that should not be divulged. This is often a very difficult situation that has caused countless problems. Since we are nationwide, we are not at risk of destroying that confidentiality. Our call center and telephone answering service are available nationwide in Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.