Services
Answering Innovations offers a wide variety of services, each can be customized to meet your needs.
Industries
Some of the more common industries that use Answering Innovations Call Center Services.
Plans & Pricing
Several package prices compiled for a variety of our most popular types of customers.
We answer for a wide variety of customers
- Service Companies
- Medical Services
- Veterinary Services
- Funeral Homes
- Order Taking
- Help Desk
- Virtual Receptionist
- After Hours and Weekend services
- Class and Seminar Registration
- Select Outbound Services
- Customized IVR capabilities - (Interactive Voice Response)
Answering Innovations
The Perfect Answer
CUSTOMIZED SERVICES
Answering Innovations offers a wide variety of services, each can be customized to meet your needs.
At Answering Innovations LLC we know how important it can be to have a "live person" answering for you. Therefore, all your calls are answered 24/7 by our specially trained operators. Our operators take pride in recording accurate and detailed messages, based on your specifications for the information you require.
| Live Answering | Prompt answering using a state of the art digital communications system and live Telephone Service Representatives |
|---|---|
| Automated On-Call Rosters | No more messages going to the wrong person. |
| Multiple Message Dispatch Options | It is your choice to receive text messages via your pager, cell phone, email or fax, or receive live calls directly to your cell or home phone. |
| Text Messaging to Cell Phones, PDA's and other personal electronics | We can employ all messaging methodologies in the marketplace today and in the future. |
| Paging | We work with your present pager provider. No need to make a change. We can implement all the latest technologies. |
| Custom Account Design | Our on-site software programmers and customer service representatives will custom design a service to meet your business needs. |
| Nationwide 8xx Numbers | 8xx numbers are available for telephone answering, voice mail, and pagers. We keep a group of large numbers available for immediate use. |
| Additional Services | Our staff can do surveys, scheduling, verify client information, follow up calls, or other related tasks your staff does not have time to do. We also offer class & seminar registration services. |
| Customer Support | We have the capability to act as the technical support or help desk for your individual business. |
| Daily Message Recap | All messages received will be recapped for you and can be sent by fax, eMail, voice mailbox or available for pick up on the web. |
| Call Logging | All calls can be automatically recorded. These calls can be posted on our secure website for your audit or review. Recordings can be archived for permanent storage. |
| Voice mail | We have a nationwide voice mail system that we can set up to specific standards. Messages can be time and date stamped when a message is received. You can be paged or called when you receive a voice mail message, or the caller can have access to a live operator. For large groups, messages can be placed in all mail boxes simultaneously. |
| Order Entry | Our operators can take your orders on our state of the art systems or we can pop to your website and enter the order on your system. |
| Credit Card Processing | We can process credit cards for the orders we take on your merchant account. |
| 24/7 services Nationwide | We offer 24/7 support to your clients so you don't have to. We operate 365 days of the year to all states and time zones. After Hours, Nights, Weekends and Overflow also available. |